|Answers to common questions are found here!|
WHAT COUNTRIES DO YOU SHIP TO?
Presently we sell and support MAXNOMIC gaming chairs in the United States and Canada.
BUT I LIVE SOMEWHERE ELSE, WHAT ARE MY OPTIONS?
Our European partner, NEEDFORSEAT is located in Germany and serves the European Union. We ourselves are exploring other options for delivery to portions of the western hemisphere but are finding shipping costs are very expensive. If you're willing to pay an extreme amount of money, more than the cost of the chair itself (and perhaps by a factor of two) plus export/import duties and fees, please contact us.
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
NEEDforSEAT USA is centrally located to the United States in Columbus, Ohio. From here, much of the nation is reachable by FedEx ground in a very short amount of time. Overnight and second day air options are available, however they are very costly due to the weight of the chairs.
THERE ARE SO MANY CHAIRS TO PICK FROM, WHICH ONE IS RIGHT FOR ME?
We realize not everyone exists in a "one-size-fits-all" world. That's why our chairs offer various height and capacity options, with some models featuring wider seats and more padding. Explore each category and examine the product dimensions. Still need a little help? Contact us!
HOW DOES MY SEAT ARRIVE?
NEEDforSEAT USA's chairs arrive with easy to follow assembly instructions for our ergonomic gaming and office chairs, including a hex tool. Everything you need arrives at your door in a rather large, but compact package. We inspect every chair in our warehouse just before sending it to you.
WHAT IS NEED FOR SEAT USA'S WARRANTY POLICY?
We stand behind our products and want every customer to be happy with their purchase. Warranty information may be found here.
IS MY PAYMENT SECURE?
Quite. Our merchant account is hosted via 3dCART, one of the nation's largest and most professional systems. Other options are available via PayPal - either by using your credit or debit cart or directly from your PayPal account.
DO YOU PROVIDE FRAUD PROTECTION?
For your own protection, NEEDforSEATUSA reserves the right to request any additional information deemed necessary to verify the placement of an order. We take fraud watch very seriously and will take every precaution possible to protect our customers.
DO I NEED TO SIGN FOR MY CHAIR?
A signature is required for the delivery of every chair. Please keep this policy in mind when placing your order. For an estimate on how many days it will take to deliver your package, feel free to call one of our customer service representatives at (614)295-4127